Murilo Juchem

“Increasingly business applications are cementing organizations into high dependency relationships with their suppliers, bound by steep exit costs and vendor copyright control of the IP.”

“So, is there a point where enterprise IT organizations will start questioning the long term value they’re receiving from these business applications? If that starts to happen what they’ll rapidly realize is that the only sustainable long-term solution is to participate in the creation of collectively-owned business application assets.”

“The fact of the matter is that most enterprise IT organizations do not look at business applications through the lens of value chain system dependency. They look at it through the lens of mitigated custom development cost.”

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http://blogs.gartner.com/brian_prentice/2009/11/03/open-source-business-apps-is-there-a-disconnect/

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“Outsourcing creates at least an “arm’s length” relationship between the retained IT organization and outsourcing staff, many of whom used to be your employees. This creates a conundrum, as people are my most important asset, yet I no longer control that asset, its development nor its investments.”

“Retain the responsibilities that drive your enterprise economics and performance.  Responsibilities for deployment, benefits realization, business process management and others unique to your operations need to stay inside rather than moving to an outsourcer.  Outsourcers may provide the army to do the work, but you need to be the generals and officers directing their work.”

“Recognize that outsourcing economics derives from standardization and scale rather than customization and service.  Outsourcers value the interchangeability of skills as they can move those skills across accounts.”

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http://blogs.gartner.com/mark_mcdonald/2009/11/09/disposable-people-a-question-raised-in-cannes/

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“as Aristotle famously said, ‘teaching is the highest form of understanding’”

“teaching creates a different kind of presence in the marketplace. It creates a higher sense of loyalty among those who learn from you. And it helps the company create not just customers for its products but an audience for its ideas — in the same way that famous chefs are willing to share their recipes so as to build a following for their overall approach to cooking.”

Read the article:

http://blogs.harvardbusiness.org/taylor/2009/11/companies_with_class_the_rise.html

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Read the article:

http://blogs.harvardbusiness.org/sviokla/2009/07/organized_information_is_the_n.html

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