Posts Tagged ‘complexity’
Are we using the right equation for communicating risks? — Jeffrey Wheatman (Gartner)
Saturday, December 5th, 2009Read the article:
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Disposable people? A question raised in Cannes. — by Mark McDonald (Gartner)
Monday, November 30th, 2009“Outsourcing creates at least an “arm’s length” relationship between the retained IT organization and outsourcing staff, many of whom used to be your employees. This creates a conundrum, as people are my most important asset, yet I no longer control that asset, its development nor its investments.”
“Retain the responsibilities that drive your enterprise economics and performance. Responsibilities for deployment, benefits realization, business process management and others unique to your operations need to stay inside rather than moving to an outsourcer. Outsourcers may provide the army to do the work, but you need to be the generals and officers directing their work.”
“Recognize that outsourcing economics derives from standardization and scale rather than customization and service. Outsourcers value the interchangeability of skills as they can move those skills across accounts.”
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http://blogs.gartner.com/mark_mcdonald/2009/11/09/disposable-people-a-question-raised-in-cannes/
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When “PROCESS” is no longer a four letter word — by Mark McDonald (Gartner)
Wednesday, November 25th, 2009“(…) processes cannot be a mindless menu or activities and actions, a script that sucks the soul out of work. Rather processes need to have enough structure to manage the outcome with enough slack to enable people to find better ways to do things. To do this, processes need to be managed not in terms of compliance and conformity but as a way to identify demonstrated best practices that can be shared across the enterprise.”
Read the article:
http://blogs.gartner.com/mark_mcdonald/2009/11/10/when-“process”-is-no-longer-a-four-letter-word/
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Don’t be doomed by outsourcing — Vince Chew
Monday, September 28th, 2009Diversification Quotes by Peter Drucker
Saturday, January 24th, 2009“The less diverse a business, the more manageable it is.”
“The less complex a business is, the fewer things can go wrong.”
“Complexity creates problems of communications.”
– Peter Drucker